Every WordPress website has the same set of basic needs.

We have grouped these needs into six essential services and included them as a core in all our WordPress plans.

Essential Services


WordPress Security

Our proactive approach to security combines Firewall, hardening & fixing potential threats before they become a problem.

WordPress Support

Excellent customer service never goes out of style! We take pride in providing the best WordPress support in the industry.

WordPress Maintenance

Keeping your website running smoothly and looking great amidst a world of software, device or browser updates.

WordPress Backups

Rock solid, cloud-based back ups of your entire WordPress website is the cornerstone of disaster recovery and peace of mind.

WordPress Updates

Keeping your software up to date is the most powerful way to secure your site and stay on the cutting edge of new technology.

24/7 Monitoring

Be the first to know when your website is offline and take comfort in knowing you have a team of experts to get you back online fast.


Spend more time running your business and less time worrying about your WordPress website.


$ 49 / mo Essential Services:
  • Weekly Back Ups
  • Security & Malware Scans
  • Free Malware Cleanups
  • Uptime Monitoring 24/7
  • Wordpress Updates
  • Maintenance & Bug Fixes
  • Support (email)


$ 99 / mo Essential Plan Plus:
  • Daily Back Ups
  • Dedicated Account Manager
  • Google Analytics Support
  • Monitor & Fix Broken Links
  • 1 Small Job / Month
  • Priority Support (email or chat)
Most Popular


$ 249 / mo Premium Plan Plus:
  • Real Time Back Ups
  • Staging / Development Site
  • Performance Monitoring
  • Unlimited small jobs (1 job at a time)
  • 1 Publishing Job / Month
  • VIP Support (email, chat or phone)

Add E-Commerce support to any plan.

Google Ads Management Prices


Great for small businesses who don’t want many consultations, just Google Ads results. Good for budgets $300 to $6000 / month.
$ 399 + 10% (10% Google Ads Click Budget )
$200 One Time Onboarding Fee
  • Help Desk Access to Our Support Team
  • Initial Strategy Call & Weekly Follow-Ups
  • Optimizations by our Google Ads Experts
  • Upgrade to Growth Plan at anytime


Great for businesses who want consultations & support from a dedicated Account Manager. Good for budgets up to $20,000 / month.
$ 999+ 5% (5% Google Ads Click Budget )
$200 One Time Onboarding Fee
  • Dedicated Account Manager
  • 5-10 Strategy Calls per Month
  • Optimizations by our Google Ads Experts
  • Upgrade / Downgrade at anytime


Best for large e-commerce companies, national advertisers or franchisors. Good for budgets up to $50,000 / month.
$ 1,999 $200 One Time Onboarding Fee
  • Dedicated Senior Account Manager
  • Unlimited Strategy Calls
  • Optimizations by our Senior Experts
  • Downgrade to Growth Plan at anytime


The staging / development site is normally used in two cases.

1. For any new web development that could cause a negative effect to the user experience we’d do that work in the dev site and once approved we’d move those changes/new features over to the live site.

2. If there was a problem with an update that was causing issues to the user experience (that we couldnt fix in less than a few minutes), we’d immediately roll the site back to the latest stable version so that the live site was fully functional again. Then we would do the testing and fixing of whatever the issue was on the staging environment. In this way, the amount of potential downtime is minimal (less than five minutes in most cases).

Professional Plan users can optionally have updates performed on staging server first and then do the updates on live once tested and proven stable.

You are free to cancel your plan at any time. People stick with us because they love our support and care we provide for their website. Our WordPress Maintenance Plans have no intention of keeping you stuck in anything you don’t need or don’t want. Just write us an email or give us a call.

Of course, you may upgrade or downgrade at any time. We’ll adjust the remainder of any given month pro-rata and you’re on your way.

Yes, we offer free website restores and malware clean ups for our maintenance plan clients and we extend this offer to new sign ups.

The only catch is that a minimum six month subscription is required to qualify for the free cleanup.

Learn more here about our malware website fix options for new clients.

A website that loads quickly is important for your users and search engines such as Google also include website speed as a factor in how they rank your website. A fast site is especially important for your mobile users, a growing audience.

As part of Professional Plan and above, we include some key performance optimization to help your site load faster. These include:

  • Install and configure a caching plugin.
  • Optimize/compress your websites images.
  • Remove unnecessary plugins and themes.
  • Monitor website speed and make recommendations for improvement.

To be able to manage all aspects of a WordPress website for our clients we need access three things:

  1. Administrator level access to WordPress Admin.
    You may either create us a new account or you can provide us with your admin account details and we will create our own admin user.
  2. Your Websites Database
    You can provide either Cpanel/Hosting or phpMyAdmin access. If you provide Cpanel/hosting access, this covers both the (2) and (3).
  3. Your Websites Files.
    SFTP (secure file transfer protocol) gives us access to directly manage all the files that make up your WordPress website.

In general, people give us two things; their WordPress admin credentials and their hosting account admin credentials and we are on our way!

We always create our own users for accessing different areas, so that we don’t have conflicts with password resets and also so that its easy to remove those users should our services no longer be needed.

Lastly, we take security very seriously here at Total WP Support and take extreme care with our clients confidential information. All access points use double authentication for access and no passwords are sent via email, ever.

We also understand how  much trust it takes to share this level of access to your website with us and we don’t take this trust lightly.

We aim to have small jobs finished the same day they are requested. If a job is high priority you can let us know this when you submit the task and we’ll make sure its done on time.

A small job refers to any new feature, minor modification or web development task estimated to take less than 30 minutes.

Examples are adding a new logo, changing the colour of text in your main menu, swapping an image on a page, etc.

Anytime a job request exceeds 30 minutes we have two options:

  1. If the job is definitely going to take more than an hour to complete we will quote the amount of time required to finish the job and with the clients permission we will finish the job at our discounted hourly rate of $99/hour. For our quotes we always stick to our quoted time even if we spend more time than quoted. And, if we take less time than anticipated, we bill the lesser amount.
  2. If the job is going to take around an hour to complete, then we look at the clients small job usage over the last few months, and in most cases we just get the job done for free.

Publishing covers the creation of new content on your website such as a new blog post, a news article, a new product, a new page a new photo gallery, you name it. Publishing is a specialty here at Total WP Support. Our publishing team makes sure your new content is:

  • search engine (seo) friendly.
  • images are resized and compressed for the web.
  • videos can be embedded from YouTube, Vimeo, etc.
  • valid html and css.
  • accessible to people with disabilities.
  • no spelling mistakes.

Each WordPress Maintenance Plan covers one WordPress website.

We do offer bulk discounts for more than one site.

Please email or call 1-800-985-9860 and let’s work out a deal you can’t refuse!

Our maintenance plans are focused on the maintenance of your website and in-depth SEO is outside the scope of a maintenance plan.

SEO Plans are available separately and compliment our WordPress Maintenance Plans.

Our WordPress maintenance plans are one part of total WordPress support. We follow best practices to enhance the SEO in everything we do as part of your maintenance plan. Some examples are:

  • when we add images we add alt tags (alternative text for search engines and disabled users).
  • we make sure your website has a good quality SEO plugin in place (we use SEO by Yoast).
  • we make sure your site is able to be indexed by search engines.
  • we add an xml site map to help search engines spider your site.
  • we keep your site running smoothly and loading fast.

If you’re ready to take your site to the next level please consider our Monthly SEO Plans!